Dispute Resolution
Enhancing Professionalism
There are several ways to handle disputes with members that increase the likelihood of a favorable resolution that benefits all parties. Central Oregon Coast Board of REALTORS® enhance the level of professionalism within the Realtor® community through education and a formal complaint process.
CLICK HERE to access NAR’s Code of Ethics, professional standards, and mediation resources.
Code of Ethics Enforcements and Disputes
REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the Local Association/Board of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® Association/Board-owned/operated MLS.
You may search for a member’s local affiliation here.
Some of the basic principles of the Code of Ethics include:Protect and promote your client’s interest, but be honest with all parties.
REALTORS® shall be careful at all times to present a true picture in their advertising and representations to the public.
Assure, whenever possible, that transaction details are in writing.
Below are resources to help you navigate the process of dispute resolution.